The Raleigh-Durham International Airport has received a lot of acclaim for the recent and very impressive redevelopment of Terminal 2, as well as their 2011 ranking as the most efficient mid-sized airport in the nation. So it was certainly a treat when myself and a colleague were invited to take an in-depth tour of RDU’s operations.
In some ways, RDU operates like a small city. The have their own governing board, fire and rescue station, shuttle buses, fleet maintenance, landscaping crews, energy plant and more. Managed by the Raleigh-Durham Airport Authority, RDU gets most of its revenue from parking. They aim to diversify their income sources in order to keep operation fees for airlines low. Other sources under consideration include selective timbering of the airport’s 5,000 acre property, and additional commercial development at Aviation Station (where the Sheetz gas station on Aviation Parkway is located).
Our tour started off at the General Aviation Terminal, where Obama parks Air Force One when he comes to visit, and moved straight to the Emergency Services Building, which is responsible for firefighting, aircraft rescue, structural fire protection, and emergency medical services.

View of Terminal 2 from RDU's Control Tower
The highlight of the tour was the opportunity to climb the air traffic control tower, where the controllers direct planes as they take off and land. The name of the game for these employees is efficiency combined with a very important focus on safety. With 372 daily arrivals and departures and 9.1 million passengers flowing through the airport on an annual basis, it is very important to airport administrators that flights take off on time. Our tour guides went into great detail about the specific flight paths that are permitted to and from RDU, the required clearance between planes, and the strategies for handling severe weather situations. Each member of the control tower team has a specific role that keeps things running smoothly. Read more »